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Terms & Conditions

Welcome to Southern Lights Candles and Gifts.  28 Degrees Trading Pty Ltd ("Southern Lights Candles and Gifts") provides access to the Southern Lights Candles and Gifts website (the "website") and sell our products to you subject to the conditions set out on this page. Please read these conditions carefully before using the website. By using the website, you signify your agreement to be bound by these Terms and Conditions.

1. Ordering

Only order Products in accordance with the instructions on this website; and
Pay for the Products in full (without set-off or deduction of any kind) by authorising us to charge your Credit Card or PayPal Account.
While we will endeavour to fulfil your order, we will not be liable to any person if we decline to fulfil an order, or we are unable to supply the Products in your order. No contract for sale and purchase of Products will be formed, or variation or cancellation made, until we confirm acceptance of your order, variation, or cancellation. Some Products may be unavailable from time to time. We reserve the right to alter, upgrade or discontinue any Product or information contained on the Site without notice.
We may cancel orders if we believe that they are fraudulent, or if an error has occurred including, without limitation, listing with an incorrect price or information.
All Transactions will be charged by "28 Degrees Trading Pty Ltd" or “Southern Lights Candles and Gifts”.

 

2. Pricing

The price for the Products will be:
- the price in Australian dollars including Australian GST; and
- the costs associated with additional services and delivering the Products to you,
- as quoted on the Site at the time of placing your order.

Where you require the Products to be packaged in a non-standard manner, we may charge for the cost of the packaging in addition to the abovementioned costs.
We may alter the prices of the Products at any time without notice.

 

3. Tax

Payment must be effected in the manner described on the website. Prices are inclusive of Goods and Services Tax.

 

4. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering.
Southern Lights Candles and Gifts reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

 

5. Promotions and Offers

All promotions and offers are exclusive to candleco.com.au unless otherwise stated.  Any promotion or offer may not be used in conjunction with another unless otherwise stated. Promotions and offers are subject to availability and we reserves the right to revoke promotions and offers at any time and for any reason without notice.
We reserves the right to run promotions and offers for set periods of time and in specific geographies and not others if it so chooses.
Free gifts cannot be exchanged for cash, resold by the purchaser, or returned for a refund or replacement unless the product is faulty.

 
6. International Orders

We do not currently ship online orders outside of Australia & New Zealand, however if in future we offer this service, the below terms apply.
You are liable for the payment of any local country import duty, customs or sales taxes levied on the Products purchased.
All international orders will be converted into your local currency at the rate applied by your credit card company.
No GST will be charged on sales of goods dispatched outside of Australia and New Zealand.
Credit card transactions are processed in Australia. Some banks may charge an overseas transaction fee and or/foreign currency exchange fee for purchase made outside of Australia.

 

7. Delivery

We will deliver the Products to the premises nominated in your order at your cost (at the rate specified herein), within a reasonable time of accepting your order. If we have specified a delivery date, we will try and deliver the Products to you by that date. We will not be liable to you for late delivery. Late delivery does not entitle you to cancel any order or part of any order.
We may deliver the Products to you by instalments and each delivery will be a separate contract independent from the other deliveries.
We will re-deliver, replace or refund the Product (at our option) if we have incorrectly addressed the delivery. We take no such responsibility if you gave an incorrect or insufficient address.

 

8. Title and Risk

We remain the owner of the Products we supply to you until you have paid in full all amounts that you owe us for all the Products. The Products are at your risk as soon as they leave our premises for delivery to you.

 

9. Limitation of Our Liability

To the extent permitted by law, all express or implied conditions and warranties in connection with the Site, the Service and the sale of any Products are excluded.
We do not exclude liability under any condition or warranty which cannot be excluded by law. In those circumstances, to the extent permitted by law, we expressly limit our liability for breach of a condition or warranty implied by virtue of any law at our option to:

  • the replacement of the Products; or
  • the supply of equivalent Products; or
  • making a full refund to you.

Where you resupply the Products in trade:

  • to a person, you must include a term in your contract with that person that, to the extent permitted by law, all express or implied conditions and warranties in connection with the sale of any Products are excluded; and
  • you must not make any representation in relation to the performance, quality or application of the Products without our prior written approval.

 

 
10. Return of Products

Subject to your rights at law, we will only accept the return of Products if:

  • we accept that the Products were damaged or faulty at the time of delivery to you, in which case we will (at our option) replace the Products or credit your Credit Card Account with a full refund; or
  • we accept that you have received a Product from us that is different to the one you ordered, in which case we will (at our option) replace the incorrect Product with the correct Product or credit your Credit Card Account with a full refund.

You must pay all costs of returning Products to us, however, we will refund those costs if we accept the return of Products under clause 9. All Products returned must be in their original condition and packaging (except for defective or faulty Products) along with any accompanying accessories and an explanation for returning the Products.
Please return orders to:  Southern Lights Candles and Gifts, Unit 16, 38 Kendor St, Arundel Qld 4214, Australia
If you have any problems regarding your order - you may contact us at hello@candleco.com.au.

 

11. Privacy

Please review our Privacy Policy which also governs your visit to Southern Lights Candles and Gifts.

 

12. Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
You must not use the website for any of the following:

  • for fraudulent purposes, or unlawful activity;
  • to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any 'spam'

 

13. Copyright and database rights

We are passionate about our product and have spent many hours researching and developing our range. We ask that you respect this and don't copy, reproduce or publish any web site content without our express permission. All images and products depicted on this web site are protected by Australian copyright laws, international copyright and database right laws.
You may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without Southern Lights Candles and Gifts’ express written consent.

 

14. Our contract

When you place an order to purchase a product from Southern Lights Candles and Gifts, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch that product to you and is confirmed by an email we send to you confirming that we have dispatched the product. That acceptance will be complete at the time we send the Dispatch Confirmation Email to you.
You are seeking to enter into a contract with Southern Lights Candles and Gifts Limited when you place an order.

 

15. Linked Websites

This website may contain links to other websites (linked websites). Those links are provided for convenience only and may not remain current as maintained. Southern Lights Candles and Gifts is not responsible for the content or privacy practices associated with linked websites. 
The links with other websites should not be construed as an endorsement, approval or recommendation by Southern Lights Candles and Gifts of the owners or operators of those linked websites, or any information, graphics, materials, products or services referred to or contained on those linked websites, unless and to the extent stipulated to the contrary.

 

16. Electronic communications
When you visit the website or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

 

17. Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

 

20. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

 

21. Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

 

22. Indemnity

You agree to indemnify and keep us indemnified against all loss (including, without limitation, loss of profits), costs, damage, expense or injury, whether direct, indirect, special or consequential, arising directly or indirectly from, or in connection with, your access to, or use of, the Site, or the supply or non-supply of Products.
You further agree to indemnify and hold us harmless from any claim or demand, including legal fees on full indemnity basis, made by any third party due to or arising out of:
- a breach of these Terms by you; or
- the infringement by you, or another user of the Service using your name and password, of any intellectual property or other right of any person or entity.

 

23. Governing law and jurisdiction
These conditions are governed by and construed in accordance with the laws of Queensland, Australia. You agree, as we do, to submit to the non-exclusive jurisdiction of the courts of Queensland.
Your statutory rights are not affected by these terms and conditions

 

24. Our details
28 Degrees Trading Pty Ltd
Unit 16, 38 Kendor Street
Arundel  QLD  4214
Australia
Phone: +61 7 5500 6897


Registered in Australia
ABN Number: 20 127 970 594 
Email Address: hello@candleco.com.au